Over the past twenty years the role of Credit Union Collector has drastically changed. The professional collector is a key player in protecting Credit Union Services.

Today’s professional collector needs sophisticated skills including current legal knowledge, financial expertise, excellent negotiation abilities and a vast array of resources is the ACUCC, an organization dedicated to education and growth of today’s Credit Union Collector. This unique group was founded to meet the ever changing and demanding needs of the professional collector who has risen to a level of increasing importance, visibility and appreciation within the Credit Union movement

Our Mission

The mission of the Arizona Credit Union Collectors Council is to develop, educate, promote and provide a professional support system for all Credit Union Collectors.


All Credit Unions in the state of Arizona are eligible for membership.


ACUCC offers the opportunity, through expert speakers, to remain current and trained in the constantly changing arena of consumer law. Other topics have included debt counseling, negotiation techniques, skip tracing, and time management and communication skills, all of which are necessary in the role of today’s expert collector. This educational benefit is available through meetings and seminars.


Networking, more than just a trendy phrase, utilizes the skills and resources of peers to provide solutions to problems. A.C.U.C.C. provides the opportunity and encourages communication among collection professionals who understand the uniqueness of this valuable role. Building relationships improves communications. Statewide networking benefits all our members.


A good collector requires resources, outside the Credit Union, to accomplish goals. An effective tool is the statewide directory provided to every member of the ACUCC This directory is a complete listing of the collectors, as well as an extensive roster of vendors associated with the business of collections.


Webster’s dictionary defines “value” as “a fair return for something exchanged.” Membership in the ACUCC entails support of your organization by sharing your ideas, skills, and contacts. Interested professional collectors who value their role in the Credit Union and who are motivated to improve themselves through education and networking, benefit their Credit Union and its membership.